Digitalising your community living

Did you know your community portal and the mobile application EMAAR ONE provide you with a world of facilities, right at your fingertips?

Amenity bookings

If you’ve lived in a community with shared amenities before settling down in Reem, you probably know the frustration of arriving at your favourite amenity, only to see it never available. In your new neighbourhood however, that’s a scenario you’ll never face – the online booking system lets you reserve the amenity of your choice for two hours, up to two weeks in advance!

Newsletter and events

You can get your quarterly round-up of all the latest happenings in Reem by tuning in to your community newsletter. It’s filled with pictures of events, exciting contests and latest improvements to your neighbourhood, and it’s available on your community portal.

Household staff registration

The hassle of visiting offices and filling out paperwork to register your household staff can be daunting, but you’ll be glad to know that’s never the case in Reem. Just log onto your portal, fill out the online application and your household staff’s registration card will be processed in one business day – you can even see live status updates on the portal.

Raise alteration requests

Looking to replace your flooring tiles or renovate your kitchen? Applying for an alterations permit can now be done right from your portal – just log on, select the ‘Alterations’ tab choose the request you’d like to apply for. You can even log other service requests through your portal. If you have EMAAR ONE, there’s an option to leave a voice request too!

Move In Permits / Renewals

Looking to apply for your Move In Permit? It’s as simple as visiting your community portal and selecting the ‘Apply for a Move In Permit’ option. If you’re already residing in the community and want to update your tenancy contract, you can log on and upload it through the portal too.

Payments

If you’re a homeowner, you don’t need to visit the community management office or bank to complete payments for your Community Service Fee – just log onto the community portal to pay, wherever you are.

A closer look at the floral extravaganza in Reem

Your community features an amazing variety of landscaping species of all colours and sizes – read on to discover some interesting details about them.

1. Sea purslane

A herbaceous perennial plant that thrives in full sun, sea purslanes are light to purple coloured flowers that you’ll find lining most of the roads along your community.

Private garden suitability: They’re relatively easy to grow and don’t need much water. Not a good idea if you have cats though, as they’re toxic to felines.

Interesting fact: Their leaves are high in iron, vitamins C, A and calcium.

2. Singapore daisy

Like the purslane, these bright yellow bloomers are hardy evergreens that love bright days and aren’t fussy about getting a lot of water.

Private garden suitability: Easy to grow and low on maintenance; however, they’re quite invasive and are known to compete with other plants for nutrients.

Interesting fact: In the wild, these plants rarely spread via seeds, relying more on stem fragments and cuttings instead.

3. Wild jasmine

Another species that prefers warmer temperatures, wild jasmine shrubs significantly brighten up the community with their dense clusters of fragrant flowers.

Private garden suitability: Can be grown indoors and outdoors, are non-toxic, and extremely fragrant.

Interesting fact: Jasmine oils comprise over 100 volatile chemical compounds that contribute to its unique scent.

4. Flame tree

A vibrant tree that can reach heights of 12 metres, flame trees put on a flamboyant display of red flowers during the flowering season – a sight to truly behold.

Private garden suitability: Enjoys full sunlight and can tolerate droughts, remaining evergreen all year round. The Flame tree provides shade for surrounding plants too.

Interesting fact: Unlike most other flowering plants, flame trees actually produce more flowers when they’re kept slightly dry.

5. Golden shower tree

Like flame trees, golden shower trees are fast-growing deciduous trees that produce stunning blooms of yellow-gold flowers during late spring.

Private garden suitability: Prefer warm and dry conditions similar to flame trees, with well-drained soil.

Interesting fact: The tree is broadly recognised in culture; it’s the state flower of Kerala in India, is the national flower of Thailand, and featured on the Canadian-Thai design for a 48-cent stamp.

Build your own backyard kitchen garden

Sure, the Mira Town Centre is right around the corner – but why not grow your own vegetables and save time and money? We’ve gathered some great advice from our landscaping team that you can employ to grow crunchy cauliflowers, tangy tomatoes and juicy melons.

1. Check your calendar

The time of the year is a crucial factor when it comes to prepping your garden. The winter months from September to December are the best time to start sowing seeds.

2. Pick plants that thrive in UAE

Vegetables: Tomato, lettuce, beetroot, mint, radish, eggplant, pepper, cucumber

Fruits: Lemon, lime, pomegranate, mango, papaya, fig, guava

3. Ensure the soil is well nourished

Your plants soak up all the nutrients they need from the soil, making it crucial that the soil is well nourished with the necessary fertilisers. The soil in UAE is generally low in nutrients, so make use of fertilisers rich in nitrogen, phosphorous and potassium.

Tip: You can also pour water used to cook vegetables or boil eggs – they’re loaded with water-soluble nutrients.

4. Water as necessary

If you’re using smaller containers to hold the plants in your garden, ensure they have a hole at the bottom to allow excess water to drain. The soil in pots is likely to dry out faster, so they may need to be watered more frequently.

Tip: Insert a dry wooden chopstick into the soil near your plant (careful of the roots), remove after ten minutes and check if the wood has dampened. If it’s dry, your soil needs water.

5. Keep an eye out for pests

As the weather changes, plants become more susceptible to fungus and insect attacks, so it’s a good idea to apply some fungicide.

Tip: For a chemical-free remedy, spray a solution of one litre water and one teaspoon of baking soda mixed with half a teaspoon of oil and a few drops of dish soap.

Fun ways to stay fit in Reem

Tired of jogging? Your community offers you exciting ways to step outside your comfort zone and keep yourself fit in a variety of ways.

1. Cardio and endurance

Pull on your footie boots and head for the football pitch near Mira 5 for a friendly kickabout. Brilliant for developing cardiovascular fitness and endurance, football is a great team sport that will also have you meeting new members of the community and getting to know your neighbours!

2. Strength and stamina

If you’re after building some serious strength while leaning out, the tennis courts at Mira 2, Mira 4 and Mira 5 are the place for you. In addition to working your entire body, tennis tests your hand-eye coordination and improves your reaction time. The game also builds resilience, particularly in the later sets when you’re more fatigued.

P.S. You can also hire a personal trainer of your choice to coach you in the community court! Ask your trainer to speak with the security for more details.

3. Balance and agility

If you’re looking for a fast-paced game to develop quicker feet, improve your balance and hone your accuracy, basketball checks all the boxes. The rapid switches from attack to defence, long-range shooting and dizzying twists and turns make the game perfect for developing agility and speed. There are four half courts in the community (you can find them here) where you can get some shooting and dribbling practice.

4. Stress-buster

If you’re just looking to just unwind and enjoy a light-hearted activity that doesn’t demand much skill or commitment, volleyball is your game. The fun sport is easy to learn, and your community’s beach-inspired sandy court will have you leaping and diving for hours.

Remember to book the courts (except the football pitch) before you arrive – you can do so by logging into this portal and selecting the ‘Amenities Reservation’ option from the menu-bar.

4. Stress-buster

If you’re just looking to just unwind and enjoy a light-hearted activity that doesn’t demand much skill or commitment, volleyball is your game. The fun sport is easy to learn, and your community’s beach-inspired sandy court will have you leaping and diving for hours.

Remember to book the courts (except the football pitch) before you arrive – you can do so by logging into this portal and selecting the ‘Amenities Reservation’ option from the menu-bar.

Terms and conditions apply.

Outdoor fun

If you feel a twinge of envy at the sight of your neighbours heading out on holiday, here are five reasons for you to celebrate instead!

Reem is one of the few communities in the area with its very own dedicated amphitheatre. If you’re wondering what it’s for, there are plenty of exciting things you can do at the amenity! Here are a few:

1. Host a birthday party

Do something different and throw a memorable birthday party at your community’s amphitheatre. The stage is perfect for magic shows and other performances, while the surrounding lawn is ideal for kids’ games and cake cutting. The seating around the venue offers parents a great spot to rest and socialise.

2. Put on a theatre show

If you’re a theatre enthusiast, the amphitheatre is brilliant for hosting or practising your acts. The broad stage facing the open seating area offers the ideal opportunity to experience what participating in a real venue feels like – you can even invite the neighbours over to watch!

3. Organise a band night

Jam with your bandmates and call your friends over for a musical evening at the amphitheatre. You can make things more interesting by extending the invitation to other bands and music enthusiasts in the community. Just note that loudspeakers aren’t allowed, so keep it old school with acoustic guitars, flutes and shakers – you don’t need amps for a great sound!

4. Spark your creativity

Looking for a vibrant outdoor setting to break through a block and get your creative juices flowing? The amphitheatre is just the place. Whether you’re a novelist, songwriter, dancer or artist, the peaceful ambience and surrounding natural beauty is sure to fuel your imagination.

Remember to book the amphitheatre if you’re planning to host an event there – you can do so by logging into this portal and selecting the ‘Amenities Reservation’ option from the menu-bar.

Terms and conditions apply.

Reporting issues

For urgent matters, please contact community security or call us on 800 EMAAR (36227).

For non-urgent issues, log in to your community portal using the LOG IN button at the top right and select My Service Requests from your menu. Here, you can attach a picture along with your comments and the exact location (building/floor/street) and submit.

If the issue pertains to structural defects within your premises, you may visit our Customer Happiness Centre located at Emaar Square, Building 2, Ground Floor.

For accidents or claims, please contact Dubai Municipality on 800 900.

The community manager must repair common property and a homeowner must repair their unit, whether the damage was accidental or negligent. If someone else damages your property, then like any damages claim, you may take action to recover the cost of repairs from that person.

In the event the common property is damaged, the person responsible will be charged for the rectification if the person is identified.

Renting out your property

Your community has an established move-in/out policy. The objectives of this policy are to ensure current contact information is kept up to date; we have the necessary information to assist residents with special requirements in cases of an emergency evacuation and to ensure that any damage to the common areas is recorded and dealt with promptly.

Before moving into the community, it is mandatory that you to fill out the online Move In Permit (MIP) – you can do so by registering on https://mip.sakani.ae/MoveInPermit/MoveInPermit.aspx or logging in. You will receive your electronic MIP in one business day, provided there are no outstanding service fees against the unit.

Ensure that all your details are accurate when you submit the form as it is important that we have your contact details to reach you in the event of emergency situations such as fire, flood or earthquake, activities pertaining to your unit (such as water leaks, activation of fire alarms, or smoke detector maintenance), and parking issues.

No. This is a violation of the Community Rules.

Pets

As a resident, you are allowed to keep pets in your unit, but you must comply with the Community Rules in addition to Dubai Municipality regulations.

A Notice of Violation will be issued to violators who do not clean up after their pets as this issue affects the hygiene and cleanliness of the community. Repeated offences may carry a fine.

You are not permitted to keep any animals in your home that are not deemed ‘household pets’. Examples of these are poultry, cows, goats, sheep, horses, swine or wild animals. Please refer to the Community Rules, for more information or contact Dubai Municipality on 800 900 for the list of pets that are allowed in residential communities.

You may contact Community Security, 24 hours a day or involve the local authorities for further escalation – call Dubai Police on 999.

Pest control

We recommend that you engage in a contract with a Dubai Municipality registered pest control vendor to conduct regular pest control treatment within your unit. Pests in the common areas are taken care of by the pest control service provider appointed by the community.

Through the Emaar One app, you can avail of pest control services at resident-exclusive rates. The mobile application is available for download on iOS and Android.

Access cards

If you have lost your card, inform your community security immediately so that we can deactivate your card and prevent it from being misused. You can apply for new cards by simply logging onto your community portal and clicking ‘Apply for a new card’, whereas, existing cardholders should select the ‘Activate existing card’ option.

No, you need to make your own arrangements to park your additional cars. They should not be parked in the visitors’ parking area. The maximum number of vehicle access cards issued is based on the number of allocated parking bays, unless an additional parking bay has been purchased. Community access cards are issued based on the number of residents in the apartment and as per the discretion of the community manager. Additional access cards will be charged AED 200 per card, if applicable.

You can apply for new community access and vehicle access cards by simply logging onto your community portal using the LOG IN button at the top right and select ‘Access cards‘ from your menu. Here, you can click ‘Apply for a new card’, whereas, existing cardholders should select the ‘Activate existing card’ option.
Your log-in credentials are sent via email, along with the Move in Permit.

Yes, existing and new card holders need to register (one-time) their access cards on the community portal. Upon logging in, you may select ‘Activate existing card’ under the Access Cards menu option.

Yes, you can activate your access cards by logging in to your community portal. Your log-in credentials are sent via email, along with your Move in Permit.

For new communities, access cards are issued free of cost to the homeowner during the handover. If you are a subsequent homeowner or tenant, you will need to collect the cards from the original homeowner or apply for new cards online (charges apply).

The validity of your access cards and community portal account is linked to the expiry date of your tenancy contract. You can do this by clicking the Move In/Move Out/Renewal option from your side menu.
If your contract has expired, you have a 15-day grace period to upload your renewed tenancy contract/Ejari onto your community portal. If not renewed with the grace period, your cards and account will be deactivated. You can use the Register option to activate your account and thereafter, activate your access cards too.

No. Access cards are issued to the occupant residing in the property.

Your access cards will be deactivated when a Move-out Permit is issued, after the move out date.

Access cards are exclusively for residents. Lending access cards to outsiders is not allowed and misuse can lead to deactivation.


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