Tools you can borrow

10 September 2020

A handy toolbox is now available on a to-borrow basis at your community’s concierge. The kit comprises a hammer, three screwdrivers, a set of four hexkeys, spanner, plier, measuring tape, box-cutter and electric tape.

To borrow the toolbox, simply reach out to your community’s security or concierge to check its availability, head over and register your details before picking it up.

Aim to return the toolbox in good condition, within a day to make sure all residents have easy access to it. Don’t forget to sanitise the tools after you’re done with the toolbox.

An interest-free payment plan was unveiled to assist homeowners.

20 May 2020

To help ease the payment of community service fees in light of the ongoing situation, Emaar Community Management has approached multiple banks to offer zero percent interest payment options for service fee payments, for our residents and homeowners.

Additionally, service fees have also been reduced, through renegotiation of service provider contracts and energy-saving measures. 

In order to avail of the easy payment options, simply get in touch with any of the below banks – 
1. ADCB (600 502030) 
2. Emirates NBD (600 540000) 
3. Mashreq Bank (04 424 4444)
4. Dubai Islamic Bank (04 609 2222)

0% interest CSF payment

An interest-free CSF payment plan was unveiled to assist homeowners.

20 June 2020

To help ease the payment of community service fees in light of the ongoing situation, Emaar Community Management has approached multiple banks to offer zero percent interest payment options for service fee payments, for our residents and homeowners.

Additionally, service fees have also been reduced, through renegotiation of service provider contracts and energy-saving measures. 

In order to avail of the easy payment options, simply get in touch with any of the below banks – 
1. ADCB (600 502030) 
2. Emirates NBD (600 540000) 
3. Mashreq Bank (04 424 4444)
4. Dubai Islamic Bank (04 609 2222)

0% interest CSF payment

20 June 2020

To help ease the payment of community service fees in light of the ongoing situation, Emaar Community Management has approached multiple banks to offer zero percent interest payment options for service fee payments, for our residents and homeowners.

Additionally, service fees have also been reduced, through renegotiation of service provider contracts and energy-saving measures. 

In order to avail of the easy payment options, simply get in touch with any of the below banks – 
1. ADCB (600 502030) 
2. Emirates NBD (600 540000) 
3. Mashreq Bank (04 424 4444)
4. Dubai Islamic Bank (04 609 2222)

Safety was the main priority as the community embraced the spirit of Ramadan.

20 May 2020

Safety measures may have introduced social distancing measures among residents, service providers and ECM staff, but the spirit of Ramadan brought the community closer than ever.

Over 151,000 Iftar meals were distributed to service providers across 11 main locations, with several communities allocating spaces where the workers could break their fast, while adhering to the recommended distance. Even those who could not attend weren’t left out, as meals were directly delivered to campsites.

As always, the ECM team went above and beyond to ensure the spirit of Ramadan truly resonated throughout the community.

Sterilization drive at Dubai Creek Harbour

23 April 2020

In line with our commitment to prioritize the wellbeing of all residents and among our measures towards community safety and to prevent the spread of COVID-19, we conducted a sterilization drive on 23 April 2020. The drive covered all common areas within the community’s perimeter including, roads, pathways, the Boulevard, and the promenade along Creek Marina and underground parking areas.

Sterilization took place between 8 PM on 23 April 2020 and 1 AM on 24 April 2020 and was carried out using Dubai Municipality-approved disinfectants.

Residents were advised not to venture out during the sterilisation period. This also applied to residents with pets, as all movement was restricted in the community during these hours.  

Community disinfection drive

30 April 2020

In light of the ongoing COVID-19 situation, Emaar Community Management has initiated community-wide sanitisation drives to ensure that all the swimming pools, public washrooms and other touchpoints in the common areas are adequately disinfected on a daily basis. The sanitisation procedures are carried out using Dubai Municipality-approved disinfectants. 

Additionally, all service providers, delivery personnel and contractors entering the community are screened with thermal equipment at the community entrance. Gloves and masks are worn by all service providers, who are briefed daily on best practices. Social distancing is also practised among all workers.

Community disinfection drive

Roads, pavements, play area equipment, changing rooms, hand-rails and all touch-points were sanitised on a daily basis.

15 April 2020

In light of the ongoing COVID-19 situation, Emaar Community Management has initiated community-wide sanitisation drives to ensure that all the elevators, garbage rooms, swimming pools, public washrooms and other touchpoints in the common areas are adequately disinfected on a daily basis. The sanitisation procedures are carried out using Dubai Municipality-approved disinfectants. 

Additionally, all service providers, delivery personnel and contractors entering the community are screened with thermal equipment at the community entrance. Gloves and masks are worn by all service providers, who are briefed daily on best practices. Social distancing is also practised among all workers.

Lights out at Dubai Creek Harbour

30 March 2020

Still the single largest mass participation event on the globe, Earth Hour took place across Dubai Creek Harbour.

On March 30, from 8.30pm for one hour, the community joined people around the world to observe Earth Hour by switching off all non-essential lights.

Emaar urged all residents to join in observing Earth Hour and contribute to energy conservation and the world’s efforts to fight climate change.

Residents could support the #Connect2Earth movement by posting visuals and sharing experiences on Emaar’s social media platforms including Twitter, Facebook and Instagram.

In addition to switching off non-essential lights in the residential neighbourhood, Emaar also marked Earth Hour across the hotels and general areas in the Master Community, with only functional lighting being operational.

Earth Hour is World Wildlife Fund’s (WWF) landmark movement that unites people to show their commitment to the planet.

Lights out at Dubai Hills Estate

30 March 2020

Still the single largest mass participation event on the globe, Earth Hour took place across Dubai Creek Harbour.

On March 30, from 8.30pm for one hour, the community joined people around the world to observe Earth Hour by switching off all non-essential lights.

Emaar urged all residents to join in observing Earth Hour and contribute to energy conservation and the world’s efforts to fight climate change.

Residents could support the #Connect2Earth movement by posting visuals and sharing experiences on Emaar’s social media platforms including Twitter, Facebook and Instagram.

Dubai Hills Estate before and during Earth Hour

In addition to switching off non-essential lights in the residential neighbourhood, Emaar also marked Earth Hour across the general areas in the master community, with only functional lighting being operational.

Earth Hour is World Wildlife Fund’s (WWF) landmark movement that unites people to show their commitment to the planet.


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