Topic: Community improvements

A monumental task

Clean, clear and illuminated signage are a useful guide for newcomers or visitors to the community and can make quite the first impression. Polo Homes now has its very own welcoming monument sign at the entrance near the gatehouse.

• The free-standing sign is clad in durable aluminium and affixed to the ground.
• It is corrosion-free and sturdy to withstand strong winds, heat and heavy rain.
• Eco-friendly LED light strip ensures the sign is visible clearly, even at night. Being low profile, it’s in the driver’s field of vision.
• Bold, clear, and visible from distance to inform and welcome people.

This handsome sign is all set to greet residents, visitors and all into the picturesque community. 

Digital Contractor Permits

It’s official! Contractor permits are now completely digitized for residents’ convenience. Simply because digitization eliminates manual procedures at security offices and replaces them with efficient and fast processes using technology.

Appointed contractors can register and apply for community entry permits online at ecmpermits.ae, where they will find a useful video guide available in English, Arabic, Hindi and Bangla. Three types of permits are available to contractors, depending on the type and duration of the work:
• Short-term permits
• Long-term permits
• Access permits for home modification works

Note: From 01 July 2021, only contractors with a digital permit will be allowed entry into the community.

New Home Modification Guidelines

Residents in our communities can apply for a home modification No Objection Certificate (NOC) online on their community portal. To help with the application process, a Home Modification Guide is available on residents’ portals.

What does the Home Modification Guide cover?
– Community guidelines for home modifications
– Step-by-step application process
– List of documents required
– Easy to understand video tutorials

How can you apply?
You can log in to your community portal and select the Home Modifications tab from your side menu. Video guides on the dashboard will help you navigate through the process.

New Home Modification Guidelines

Emaar residents now have a simple and easy digital process to carry out home modifications to upgrade or refresh your settings.

A refreshed and new Home Modification Guide has been launched on residents’ portals, to help ensure that the aesthetics of the community are maintained and remains enticing for its residents.

What does the Home Modification Guide cover?

• Community guidelines for home modifications
• Step-by-step application process
• List of documents required
• Easy to understand video tutorials

How can you apply?
You can log in to your community portal and select the Home Modifications tab from your side menu. Video guides on the dashboard will help you navigate through the process.

EAM crowned Best Asset Management Company of the Year

Emaar Asset Management (EAM) bagged the Best Asset Management Company of the Year title at the Innovation in Facilities Management Awards held on 09 June at the Sofitel Dubai The Obelisk, UAE.

Emaar Asset Management L.L.C. (EAM) is a Dubai based subsidiary of Emaar Properties PJSC that was founded in 2018 and is a provider of award-winning integrated asset management services to its customers and stakeholders; including property management, community management and facilities management services for residential, commercial, retail and hospitality developments in Dubai. Emaar Community Management and Emaar Facilities Management function under the wing of Emaar Asset Management L.L.C.

In the midst of a global pandemic, EAM’s achievements over the past 12 months stood out as exemplary. A few key attributes that secured this award were our customer centric initiatives complemented with the use of technology, digital automation, artificial intelligence in operations and understanding our customer needs and reassuring safety in the face of COVID-19.

Our engagement of facilities management companies in operations and maintenance drew the attention of the judging panel for our unmistakable at delivering unparalleled customer experience.

Communal spirit soars

The month of Ramadan brings out the best in community spirit and this year it reached an all-time high. In the true spirit of giving back, the holy month was marked by honoring the tireless efforts of our service providers.

Over 180,000 Iftar meal packets were distributed to the community’s service providers including, lifeguards, housekeeping staff, security guards and gardeners. The meal distribution was carried out across 12 main community locations and service provider campsites, while ensuring safety measures were always adhered to.

A time for giving, it truly was!

Home Modification Guidelines

Residents in our communities can apply for a home modification No Objection Certificate (NOC) online on their community portal. To help with the application process, a Home Modification Guide is available on residents’ portals.

What does the Home Modification Guide cover?
– Community guidelines for home modifications
– Step-by-step application process
– List of documents required
– Easy to understand video tutorials

How can you apply?
You can log in to your community portal and select the Home Modifications tab from your side menu. Video guides on the dashboard will help you navigate through the process.